Welcome to the first in a 3-part series on TRUST. Let’s talk about EARNING it.
By far, this is the step in the process that takes the longest. It takes hard work and considerable effort. Trusting others and being trustworthy yourself are so very important to operate a business successfully. After all, if you can’t trust the people with whom you work or if people don’t trust you, nothing else will ever fall into place, will it?
How is trust earned? Here are 3 ways:
Open dialogue – Being able to have open, honest discussions is paramount. If you’re reading this, chances are you’re not in the espionage business so there is no need to keep secrets. Strengthen your ability to start meaningful conversations. Talk about things that are relevant to the tasks at hand. Share insights, goals, objectives, worries, and challenges. Become very good at having this kind of discussion.
Get thoroughly interested in other people – without becoming nosey. It is important that you endeavor to understand other points of view. If you want to build trusting relationships with others, you must become interested in what is important to them. What do their jobs entail? How do their responsibilities compliment and interact with your own? Dale Carnegie tells us to get to know other people. His book, How To Win Friends & Influence People, has been on the bestseller list for decades. I think he was onto something important. What do you think?
Be grateful– if you have been able to earn someone’s trust, embrace an attitude of gratitude. Be thankful that someone thinks highly enough of you to trust your opinions and viewpoints. Operate as if that trust can be shattered in an instant if you don’t work hard to cultivate it (more on this in parts 2 & 3 of this series.) Show other people that you are truly thankful for the trust they’ve put in you.
Be sure to check back early next week for Part 2 in this series on Trust: Cultivating It.
What are your thoughts on TRUST? Share them by commenting. Let’s get a discussion going!